To meet their needs, the McNish Group added health insurance and financial management services to its full line of commercial insurance, bonding services, personal insurance and life insurance. To better serve its clients, the Royal Oak, Michigan-based agency opened a second office in Traverse City. And, to help those companies and families whose insurance and bonding needs extended across America, it became licensed in all 50 states.
The McNish Group’s “solutions” approach led it in some unusual directions. For example, the agency became one of the few to employ a full-time claims representative to help customers deal with losses. Similarly, it is one of the few to designate a full-time employee for the timely delivery of insurance certificates. Today, the company has taken that customer dedication even further by employing a claims advocate to assist customers in all aspects of the claims process. Armed with a legal degree and broad depth of knowledge, the McNish claims advocate follows the course of claims from start to finish, resulting in less worry and stress for clients.
For all of its growth, the McNish Group remains a family owned and managed business. And, it shows … in the leadership of the McNish family, the teamwork displayed by its employees, and the extra measure of consideration extended to every customer.
One added measure of the McNish Group’s commitment to the people it serves is the agency’s long-standing support of various civic organizations, schools and charities through the McNish Family Foundation, established in 2003.
Today, the McNish enterprise is comprised of:
- McNish Group, Inc. – This Royal Oak, Michigan-based, full-service insurance agency and bonding services company is also the parent firm to these two businesses:
- McNish Agency, Inc. – From its location in Traverse City, Michigan, the McNish Agency offers a full range of commercial, personal, life and health insurance products as well as bonding services.
- McNish Financial Services, Inc. – McNish Financial Services assists with health, life, disability and long-term care insurance as well as education funding and retirement planning from its offices in Royal Oak.
In addition, the enterprise supports the:
- McNish Family Foundation – Established in 2003, this Royal Oak-based foundation continues the McNish Group’s decades-long commitment to charities, education and other civic efforts.